PAYMENT & CURRENCY OPTIONS

IMPORTANT ANNOUNCEMENT
We are pleased to let you know that we will soon have Merchantsuite Payment Gateway available so that you can make a payment directly and seamlessly on our website instead of manual transfers. We do apologise for the extra steps for making manual transfers. We hope you can understand because PayPal Express is not available in our region and therefore, we currently have Baiduri and BIBD transfers available for orders made in Brunei. As for international customers, we have PayPal transfers available. We thank you so much for your support and patience.

I DON'T KNOW HOW MUCH SGD (SINGAPORE DOLLAR) IS WORTH. HOW DO I KNOW HOW MUCH IT IS IN MY CURRENCY?
We have a currency converter located to the left of the cart icon. You will see that the currency converter has a Singapore flag and SGD (Singapore Dollar) set by default. Please click or tap on the drop down arrow beside “SGD” and you can select MYR (Malaysian Ringgit), USD (US Dollar), EUR (Euro) and GBP (British Pound Sterling).

We are sorry a limited currency range but we hope this gives you a better idea on our product prices and delivery fees. Please take note that although you can change the currency, all orders will be processed in SGD (Singapore Dollar) upon check out.

HOW DO I MAKE A PAYMENT?
For orders made in Brunei, you can make a payment by transferring to our Baiduri or BIBD bank accounts.

You can make a payment with Baiduri bank transfer by following these steps:
1. Log onto your Baiduri account on the Baiduri website or Baiduri app.
2. On the "Fund Transfer" section, click or tap the button "Within Baiduri".
3. Click or tap the "Adhoc +" button and enter the Beneficiary Name "CHUBBY PHAT KISSES CO" and Beneficiary Account Number "0200110498217".
4. On the "Debit Amount" section, enter the exact amount on your total upon check out. (For example, if your total at check out is SGD60.00 then you'll type "60.00")
5. OPTIONAL STEP: You can add enter your order number, e.g. #1008 in the "Payment Description".
6. Click Next and please send us a printscreen or screenshot of the successful transfer by emailing us at hello@chubbyphatkisses.com or WhatsApp us at +6738816160.
7. We will process your order once payment is received.

You can make a payment with BIBD bank transfer by following these steps:
1. Log onto your BIBD account on the BIBD website or BIBD app.
2. On the "Transfers" section, click or tap the button "Transfer within BIBD (3rd Party)".
3. Click or tap the "Others" button and enter our account number "00015010059666".
4. On the "Amount" section, enter the exact amount on your total upon check out. (For example, if your total at check out is SGD60.00 then you'll type "60.00")
5. Click Next and please send us a printscreen or screenshot of the successful transfer by emailing us at hello@chubbyphatkisses.com or WhatsApp us at +6738816160.
6. We will process your order once payment is received.

For orders made outside of Brunei, you can make a payment with PayPal. Please refer to the following FAQ "Can I use PayPal to make a payment" on how you can do this.

CAN I USE PAYPAL TO MAKE A PAYMENT?
Yes, you can make a payment with PayPal by following these steps:
1. Log onto your PayPal account on the PayPal website or PayPal app
2. On the "Pay" section, click or tap the button "Send Money" to "josan.ong@gmail.com".
3. On the "They receive" column, please enter the exact amount on your total upon check out and select SGD. (For example, if your total at check out is SGD60.00 then you'll type "60.00" and "SGD".)
4. OPTIONAL STEP: You can "add a message" by entering your order number e.g. #1008.
5. Click next and please send us a printscreen or screenshot of the successful transfer by emailing us at hello@chubbyphatkisses.com or WhatsApp us at +6738816160.
6. We will process your order once payment is received.

WHY AM I PAYING IN SGD (SINGAPORE DOLLAR) INSTEAD OF BND (BRUNEI DOLLAR) ON PAYPAL?
BND (Brunei Dollar) isn't available as a currency on PayPal but we are very fortunate to share the same monetary value as SGD (Singapore Dollar). Fun fact, Brunei and Singapore share the same $20 note.

CAN I MAKE A PAYMENT DIRECTLY ON YOUR WEBSITE?
No, we are sorry that you won't be able to make a payment directly on our website at the moment. We thank you for your patience, support and understanding. On a brighter note, we will soon have Merchantsuite Payment Gateway available so that you can make a payment directly and seamlessly on our website.

Please email us at hello@chubbyphatkisses.com if you have any more questions and we will respond within 1-2 business days.